Not every business runs the same way. When you need something that doesn't exist yet, tell us — we actively build features that real customers ask for, and we ship them.
Inventory software gets designed by product managers who've never run a warehouse. They build for the average business — and your business isn't average. You have workflows, pricing structures, or customer relationships that don't fit the standard model.
When you ask an enterprise software vendor to add something, they add you to a voting board and move on. The feature might ship in three years. It might never ship. Either way, you're stuck working around a limitation in software you're paying for.
We do it differently. When customers tell us what they need, we build it — because we know that a feature that works for one business often works for ten others who just hadn't asked yet.
A customer asked for a way to edit multiple items at once without opening each form. We built spreadsheet-style grid editing into the items page. Now everyone uses it.
A customer running wholesale and retail needed different catalogs for different customers. We built the storefront concept — it's now one of our most-used features.
Several customers switching from another system needed their historical data. We built a full-fidelity importer that brings items, contacts, orders, invoices, and bills over intact.
A customer needed to trigger notifications and status changes based on business rules. We built a configurable workflow automation engine into the platform.
Sign up and describe the feature you're missing. The more specific you are about your workflow, the better — "when a customer orders this product type, I need to..." is more useful than "better notifications."
We assess whether the feature can be built in a way that's useful to multiple businesses, not just one. We'll usually get back to you within a few days.
We design the feature, build it, and give you access to test it — sometimes before we release it publicly.
Once it's stable, the feature becomes available to all Count My Boxes customers. Your need becomes everyone's benefit.
We don't have quarterly planning cycles and approval chains. If we decide to build something, it's in production within weeks, not quarters.
You're talking directly to the people who build the product — not a support tier or a feedback form that feeds into a backlog no one reads.
We build features that generalize — what one business needs usually turns out to be what ten others need. Good feature requests make the product better for everyone.
This isn't custom software development for hire — we won't build features that are specific to one company's internal systems and useless to everyone else. We build features that are genuinely useful to the broader inventory management market. If your request is a good fit for the product, we'll build it.
Sign up free and let us know what your operation needs. We're building this alongside the businesses that use it.
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